What’s Toll Free Numbers Got To Do
With Ecommerce?
by: Jacob Richards
Sometimes skimping on things can save you good money.
But skimping is not always the wisest business strategy.
For example, I could’ve written this article in the
windows program notepad as opposed to Microsoft Word,
and saved a good $500 and never had to buy the latest
version of Microsoft Office… However, wouldn’t it be
worth the $500 if the improved impression of
professionalism put forth in all of my writings some how
garnered ten times that in profit? Would you have read
this far if I had unknowingly published this article
with a horribly obvious typo in the title? That’s right
– an insignificant error caused by “saving money” can
actually COST you money in the long run.
## Impression Is Everything! ##
If you have spent months developing a beautiful
ecommerce website to give people the impression that you
are the safest choice for whatever product or service
you’re trying to sell them, then it’d be pretty stupid
to have all of that professionalism dismissed by a
simple mistake: assuming you’re going to SAVE money by
not getting a toll free number!
The fact is, the sight of a toll free number is
something that subconsciously stirs an idea of
professionalism – something we’re accustomed to from
corporate America. Area codes are for calling your
relatives and friends, after all. The phone prefix “800”
or “877” or “888” for some reason, as if by magic, stirs
in us the image of a phone operator in a tall skyscraper
that deals with hundreds of clients a day – someone that
doesn’t make their living off of ripping people off. The
appearance of professionalism is the embodiment of
confidence within the business world.
## Okay, so you’re convinced… now what? ##
Not having a toll free number for your ecommerce
business (no matter how small) will cost you more in the
long run than the short term savings will save you. The
best part is though that toll free numbers are not
NEARLY as expensive as one might be inclined to think!
In fact, at the moment the prices for toll free numbers
are as low as 2.7c/min from places like
www.patricklongdistance.com.
## What other services can I benefit from? ##
It just so happens that toll free numbers are not the
only affordable telecommunications service that might be
useful to the owner of an ecommerce web site. Conference
calling (for those teleseminars), low long distance
rates, broadband or t1 internet access, and more are all
examples of things that can be gotten more cost
effectively off the internet via web pages such as the
one I provided in the last paragraph.
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