Arguably, keyword selection
is the single most important stage in the entire
optimization process. If you do not choose the
correct keyword phrases you will not maximize your
ROI on this campaign. I mention ROI and use it as
a reminder that keyword selection is not
necessarily about looking for the most searched
phrases. A profitable optimization is one which
produces the greatest return on investment for the
time and money that are available to put towards
it.
Bigger Is Not Always Better
If you are a web designer in Seattle who has
just started your own business, you could make
"web design" the targeted keyword phrase for your
site as it certainly has the highest number of
searches with 707,962 in September 2004 according
to the "Overture Search Term Suggestion Tool". If
you have thousands of dollars and many months to
dedicated just to attaining those rankings it
could be done however, would that be the best use
of your time? Alternatively you could target "seattle
web site design" with 5,070 searches in September.
A link check shows the number of links for
the top three competitors for the Seattle search
had 132, 21, and 47 respectively whereas for "web
design" the top three had 18,700, 5,420, and 1,310
incoming links each.
With a good site you would get more work than
you could handle with 5,070 searches on Overture
alone if you were ranking well on the major search
engines. This would clearly provide the highest
return on investment for the small business owner
who most certainly does not have the time and
money available to target "web design" and who
wouldn't have the manpower to take advantage of
the rankings even if they were attained.
This is an extreme example however it clearly
illustrates that sometimes the phrase with the
highest number of searches is not necessarily the
best target for your business.
Phrases That Sell
Another consideration you will want to make
when choosing your keyword phrases is whether or
not they are "buy phrases". Phrases with a high
number of searches that are not "buy phrases" will
tend to bring a lot of traffic, however the
conversion ratio will be far lower. Should you
choose to target "buy phrases" you may not get the
same number of visitors however your ratio of
visitors to sales will be much higher.
In this example let's assume you are the
marketing director for a well-known accounting
company. There will be many choices you can make
for your targeted keyword phrase. The top searched
phrases in September 2004 that were
accounting-related are:
"accounting" with 156,095 searches
"accounting software" with 54,621 searches
"accounting job" with 32,015 searches
"accounting services" with 19,260 searches
"accounting firm" with 13,089 searches
Many might go with their gut instinct and
attempt to target "accounting". The problem with
this phrase (other than the competition for it) is
that the people doing that search are not
necessarily even looking for an accounting firm.
They may be accounting students, small business
owners not interested in hiring an accountant but
just looking for tax information, etc. "Accounting
software" and "accounting job" are irrelevant,
which leaves us with "accounting services" and
"accounting firm" as the two main options.
From this point an evaluation of competition
should be performed and the pros and cons of
making each the primary target should be weighed
based on the amount of work it will take to attain
the phrase vs. how many searches there are for
that phrase.
Often promotions that target multiple "buy
phrases" will end up far more successful that
those targeting phrases based solely on the number
of searches due to the increased conversions and
generally decreased competition.
Tools To Use
Armed now with knowledge on how to recognize
and choose between different phrases there remains
only one question, how do you know which phrases
are even searched? Fortunately there are a couple
great resources out there to help you find out how
many searches are performed for specific phrases.
They Are:
The Overture Search Term Suggestion Tool
A decent tool for researching keyword phrases.
It indicates which phrases had the highest numbers
of searches on Overture during the previous month.
The biggest weakness it has, as far as applying it
to the natural search engines, is that Overture
counts singular and plural as the same and also
corrects misspelling so the totals are all lumped
together in this tool whereas on the natural
engines they are considered differently.
WordTracker
WordTracker is very similar to Overture's
Search Term Suggestion Tool except that this tool
differentiates between plural and singular
searches, does not correct spelling (i.e. it gives
the number of searches for misspellings rather
than correcting them and giving a total for
correct and misspelled words) and gives the
results in predicted numbers of searches over all
the engines per day rather than just one engine
over a month.
They have a great free trial that doesn't give
you as many results but which can be very useful.
When using these tools I recommend beginning
with the Overture Search term Suggestion Tool and
once you've narrowed down your choices, switch to
WordTracker to insure that you're getting the
right information in regards to tense (singular
vs. plural) and also that the numbers match.
Sometimes you will find that the numbers are
completely different from each tool. In this event
you will have to use your best judgment.
Don't forget to check misspellings when using
WordTracker!
Tips & Tricks
There are no real "tricks" to uncovering the
keywords you should target however there are a few
tips. A few pointers that will help you maximize
your keyword selection:
Think like a layman. Just because you know your
industry terms doesn't mean that everyone does.
Don't just think of the words you use to describe
your products/services, think of the words you
would use if you knew nothing about it other than
the fact that you needed it. You may want to
recruit a friend and have them run some searches
for you.
Think like an expert. On the other side of the
coin, there may be phrases used specifically in
your industry that people "in the know" would use
to search for your products and/or services. Be
sure to look into these phrases. You just may find
some hidden gems that no one else has thought to
target.
Don't target too many phrases. Some SEOs and
webmasters target dozens and sometimes even
hundreds of phrases. The end result, they often
miss the ones they most wanted to attain. Keeping
yourself and your keyword list focused will keep
your site focused. If your site is focused you'll
rank higher for the phrases that will produce the
highest return on investment.
Testing
Test your phrases. If there is any debate about
whether a search phrase is worth targeting it's
often a good idea to test the conversions through
pay-per-click engines. Set up an account with a
PPC engine and bid on the phrases that you would
like to target.
You have to remember that the PPC engines do
not provide for the same amount of traffic as the
natural engines. Test the initial phrases, test
alternative phrases, and see which produce the
best results. Something else to keep in mind is
that PPC are not natural engines. If your ROI is
not as high on more costly phrases that doesn't
mean they won't produce the higher return on the
natural engines where a top ranking does not cost
money per click.
In the end you will have confirmed a solid list
of keyword phrases and if the PPC campaign is
providing a good return on investment you might as
well keep it running and enjoy the "bonus" traffic
that it provides.