Search engines are the
vehicles that drive potential customers to your
websites. But in order for visitors to reach their
destination - your website - you need to provide
them with specific and effective signs that will
direct them right to your site. You do this by
creating carefully chosen keywords.
Think of the right keywords as the Open Sesame!
of the Internet. Find the exactly right words or
phrases, and presto! hoards of traffic will be
pulling up to your front door. But if your
keywords are too general or too over-used, the
possibility of visitors actually making it all the
way to your site - or of seeing any real profits
from the visitors that do arrive - decreases
dramatically.
Your keywords serve as the foundation of your
marketing strategy. If they are not chosen with
great precision, no matter how aggressive your
marketing campaign may be, the right people may
never get the chance to find out about it. So your
first step in plotting your strategy is to gather
and evaluate keywords and phrases.
You probably think you already know EXACTLY the
right words for your search phrases.
Unfortunately, if you haven't followed certain
specific steps, you are probably WRONG. It's hard
to be objective when you are right in the center
of your business network, which is the reason that
you may not be able to choose the most efficient
keywords from the inside. You need to be able to
think like your customers. And since you are a
business owner and not the consumer, your best bet
is to go directly to the source.
Instead of plunging in and scribbling down a
list of potential search words and phrases
yourself, ask for words from as many potential
customers as you can. You will most likely find
out that your understanding of your business and
your customers' understanding is significantly
different.
The consumer is an invaluable resource. You
will find the words you accumulate from them are
words and phrases you probably never would have
considered from deep inside the trenches of your
business.
Only after you have gathered as many words and
phrases from outside resources should you add your
own keyword to the list. Once you have this list
in hand, you are ready for the next step:
evaluation.
The aim of evaluation is to narrow down your
list to a small number of words and phrases that
will direct the highest number of quality visitors
to your website. By "quality visitors" I mean
those consumers who are most likely to make a
purchase rather than just cruise around your site
and take off for greener pastures. In evaluating
the effectiveness of keywords, bear in mind three
elements: popularity, specificity, and motivation.
Popularity is the easiest to evaluate because
it is an objective quality. The more popular your
keyword is, the more likely the chances are that
it will be typed into a search engine which will
then bring up your URL.
You can now purchase software that will rate
the popularity of keywords and phrases by giving
words a number rating based on real search engine
activity. Software such as WordTracker will even
suggest variations of your words and phrases. The
higher the number this software assigns to a given
keyword, the more traffic you can logically expect
to be directed to your site. The only fallacy with
this concept is the more popular the keyword is,
the greater the search engine position you will
need to obtain. If you are down at the bottom of
the search results, the consumer will probably
never scroll down to find you.
Popularity isn't enough to declare a keyword a
good choice. You must move on to the next
criteria, which is specificity. The more specific
your keyword is, the greater the likelihood that
the consumer who is ready to purchase your goods
or services will find you.
Let's look at a hypothetical example. Imagine
that you have obtained popularity rankings for the
keyword "automobile companies." However, you
company specializes in bodywork only. The keyword
"automobile body shops" would rank lower on the
popularity scale than "automobile companies," but
it would nevertheless serve you much better.
Instead of getting a slew of people interested in
everything from buying a car to changing their oil
filters, you will get only those consumers with
trashed front ends or crumpled fenders being
directed to your site. In other words, consumers
ready to buy your services are the ones who will
immediately find you. Not only that, but the
greater the specificity of your keyword is, the
less competition you will face.
The third factor is consumer motivation. Once
again, this requires putting yourself inside the
mind of the customer rather than the seller to
figure out what motivation prompts a person
looking for a service or product to type in a
particular word or phrase. Let's look at another
example, such as a consumer who is searching for a
job as an IT manager in a new city. If you have to
choose between "Seattle job listings" and "Seattle
IT recruiters" which do you think will benefit the
consumer more? If you were looking for this type
of specific job, which keyword would you type in?
The second one, of course! Using the second
keyword targets people who have decided on their
career, have the necessary experience, and are
ready to enlist you as their recruiter, rather
than someone just out of school who is casually
trying to figure out what to do with his or her
life in between beer parties. You want to find
people who are ready to act or make a purchase,
and this requires subtle tinkering of your
keywords until your find the most specific and
directly targeted phrases to bring the most
motivated traffic to you site.
Once you have chosen your keywords, your work
is not done. You must continually evaluate
performance across a variety of search engines,
bearing in mind that times and trends change, as
does popular lingo. You cannot rely on your log
traffic analysis alone because it will not tell
you how many of your visitors actually made a
purchase.
Luckily, some new tools have been invented to
help you judge the effectiveness of your keywords
in individual search engines. There is now
software available that analyzes consumer behavior
in relation to consumer traffic. This allows you
to discern which keywords are bringing you the
most valuable customers.
This is an essential concept: numbers alone do
not make a good keyword; profits per visitor do.
You need to find keywords that direct consumers to
your site who actually buy your product, fill out
your forms, or download your product. This is the
most important factor in evaluating the efficacy
of a keyword or phrase, and should be the sword
you wield when discarding and replacing
ineffective or inefficient keywords with keywords
that bring in better profits.
Ongoing analysis of tested keywords is the
formula for search engine success. This may sound
like a lot of work - and it is! But the amount of
informed effort you put into your keyword campaign
is what will ultimately generate your business'
rewards.
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